E-commerce and NZ Post

COVID-19 has accelerated the change in spending patterns with the penetration of e-commerce rising steadily, then growing rapidly from 2020.

Delivering over 80 million parcels in 2020, NZ Post is an organisation that has adapted to the demands of a growing digital economy. Focused on fulfilment services, where parcels are delivered to the end consumer, the business is optimising its distribution network and investing in locations and technologies that will accommodate the rapid growth in e-commerce.

Greg Morris, Group Property and Procurement Manager for New Zealand Post said “E-commerce has created huge demand for NZ Post’s logistics and delivery services. We’re investing in our future network and extending our range of services with complementary business acquisitions to support this growth.”

NZ Post, Highbrook Business Park

Designed for tomorrow

NZ Post has a blueprint for the future. It’s focused on the delivery of end-to-end logistics and distribution support to local businesses. Central to this plan is a smart network able to respond to the expected growth.

Greg Morris said “More Kiwis clicking ‘add to cart’ means more parcels for NZ Post to deliver. We’re investing $180 million in our network infrastructure over the next ten years, to facilitate the growth in online shopping.”

Included in this network plan is the automation of the two new, highly sustainable, parcel processing facilities under development in Albany and Mt Roskill.

NZ Post is extending the efficiency of its network with new sophisticated sorting equipment. The smart technology is easily scalable for volume and will allow the organisation to accommodate the expected growth in parcel volumes over the next 20 years.

Like all new GMT development projects both these facilities are targeting a 5 Green Star Built rating.¹

They will also be carbon neutral projects, with unavoidable embodied emissions offset.

Delivering sustainable property solutions for its customers is positive for all GMT stakeholders and we’re working collaboratively with NZ Post to maximise the operational performance and energy efficiency of both these new facilities.

Greg Morris said “Our businesswide commitment to sustainability, including carbon neutral operations by 2030, is reflected in our property requirements. We are adding roof top solar energy systems to these projects and incorporating charging infrastructure for a growing fleet of EV trucks and vans.”

NZ Post is also prioritising the health and well-being of its staff with high-quality workspaces and extensive onsite amenities that include dedicated café and recreational areas, together with end of trip facilities.

^{1 The typical sustainability features of a NZGBC 5 Green Star Built rating are described on page 28 of the report pdf.}

Online shopping has continued to grow, with New Zealand consumers making around $7.7 billion of purchases in 2021, an increase of 21% on the previous year.

Designed for tomorrow

NZ Post has a blueprint for the future. It’s focused on the delivery of end-to-end logistics and distribution support to local businesses. Central to this plan is a smart network able to respond to the expected growth.

“Goodman’s focus on sustainable property solutions means it’s a like-minded business partner, with similar brand values” said Greg Morris.